ARKIUS FAQ

Welcome to our FAQ section. Here you’ll find quick answers to our most frequently asked questions about Arkius Globalโ€™s services, expertise, and processes.

Have a question thatโ€™s not covered? Please Get in touch with us โ€” we’re always happy to help!

๐Ÿ’ผ About Arkius Global

๐Ÿ”น What services does Arkius Global provide?

Arkius Global offers a full spectrum of accounting and financial outsourcing services โ€” including bookkeeping, management accounts, payroll processing, VAT returns, due diligence, audit support, and compliance with both UK and US standards. We cater to startups, SMEs, and global enterprises with scalable, reliable solutions.

๐Ÿ”น What makes Arkius different from other accounting providers?

Our strength lies in combining deep technical expertise with a responsive, client-first approach. Unlike many providers, Arkius tailors services to each clientโ€™s specific workflows and tech stack โ€” including platforms like Xero, Netsuite, Sage, QuickBooks, and IRIS. Clients value our flexibility, accuracy, and consultative mindset.

๐Ÿ”น Who typically partners with Arkius for services?

We work with a wide range of clients โ€” from growing startups needing outsourced finance functions, to established international firms seeking cost-effective compliance and reporting support or accounting practices. Our clients span industries including healthcare, tech, real estate, and professional services.

๐Ÿ”น Does Arkius cater to both UK and US accounting standards?

Yes. Arkius is well-versed in UK GAAP, US GAAP, and IFRS standards. We support clients with region-specific compliance and reporting needs, ensuring accurate filings, audit readiness, and regulator-aligned documentation across multiple jurisdictions.

๐Ÿ“Š Service Process & Reporting

๐Ÿ“ How often does Arkius share reports and updates?

We typically deliver monthly reports โ€” including P&L, balance sheet, and cash flow summaries โ€” within the first 7 working days of each month. Custom reporting frequencies (weekly, quarterly, etc.) can also be arranged based on client preference.

โš™๏ธ How does Arkius handle transition and onboarding?

Our onboarding process is designed to be smooth and fast. We assign a dedicated point of contact, map out your existing systems, and handle data migration securely. Most clients are fully transitioned within 5โ€“10 working days with no disruption to operations.

๐Ÿงฉ What accounting software does Arkius support?

We support leading platforms like Xero, QuickBooks, Netsuite, Navision, Sage, IRIS, and Microsoft Dynamics. Our team is trained to integrate seamlessly with your existing tools or recommend new ones that better support your business needs.

๐Ÿ“„ Can Arkius create custom reports for my business?

Absolutely. We create bespoke financial and operational reports based on your KPIs โ€” from departmental performance to project-based costing or cash runway forecasts. We can also automate recurring reports for real-time access.

๐Ÿ›ก๏ธ Compliance & Standards

๐Ÿงพ How does Arkius ensure compliance with tax regulations?

Our experts stay up to date with changes in UK and US tax laws. We provide VAT, payroll, and corporate tax support, ensuring timely filings and helping you avoid penalties or audit risks.

๐Ÿ” Is Arkius compliant with GDPR and data privacy laws?

Absolutely. We maintain strict data protection protocols, including secure file transfers, user access controls, and GDPR-compliant systems to safeguard all client information.

๐Ÿ” What quality checks does Arkius follow before submission?

We follow a multi-layered review process. Senior accountants perform final validations, supported by automated checks to ensure accuracy and consistency in all submissions and reports.

๐Ÿ“ž Does Arkius offer support during audits or HMRC inquiries?

Yes, we provide complete audit support, including documentation preparation, responding to auditor queries, and coordinating with HMRC to ensure smooth resolution.

๐Ÿค Engagement & Communication

โฑ๏ธ What is the typical turnaround time for requests at Arkius?

Our standard turnaround time for regular queries is 24โ€“48 hours. For urgent requests or deliverables, we prioritize and fast-track responses to ensure your operations are not delayed.

๐Ÿ“ฌ Who will be my point of contact at Arkius?

Youโ€™ll be assigned a dedicated account manager along with a support team. This ensures clear communication, faster responses, and continuity throughout the engagement.

๐ŸŒ How does Arkius communicate with international clients?

We support communication via email, video calls, and collaboration platforms like Slack or Teams. Time zones are managed proactively to ensure efficient coordination with international clients.

๐Ÿ“ˆ Can Arkius scale its services as my business grows?

Yes, our services are built to scale. Whether you expand into new markets or require more complex reporting, Arkius adjusts the service scope and team structure to match your business growth.

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Arkius Global Ltd. Reg. Address : 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK. Registered in England and Wales. Company Reg. number 14971278