Privacy Policy

Arkius Global Limited (“Company”, “we”, “our”, or “us”) operates the website https://www.arkiusglobal.com (the “Service”). This Privacy Policy explains how we collect, use, and disclose your information when you visit or use our Service. By accessing our Service, you agree to the collection and use of information in accordance with this Policy.

1. Definitions

• Service: The website operated by Arkius Global Limited.
• Personal Data: Any information that identifies an individual.
• Usage Data: Data collected automatically from Service usage (e.g. IP address, browser type).
• Cookies: Small files stored on your device that hold data.
• Data Controller: Entity determining the purposes and means of processing personal data (i.e. Arkius Global Limited).
• Data Processor / Service Provider: Third parties processing data on our behalf.
• User / Data Subject: The individual using the Service.

2. Information We Collect

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Personal Data

We may collect the following personal information:

• Name, email address, phone number
• Mailing address and ZIP/postal code
• Billing and payment information
• Cookies and usage data
• Optional details (e.g. date of birth, job title)

Usage Data

Collected automatically when you access the Service:

• Device and browser type
• IP address
• Time and duration of visits
• Clickstream data

Location Data

If permission is granted, we may collect geolocation data to customize content or improve Service performance. You can enable/disable this at the device level.

Cookies & Tracking

We use cookies to operate, analyze, and personalize the Service:

• Session cookies
• Preference cookies
• Security cookies
• Advertising cookies

You may configure your browser to refuse cookies, but some features may be unavailable.

3. How We Use Your Data

We use collected data to:

• Operate and maintain our Service
• Communicate updates and offers
• Provide support and resolve issues
• Analyze Service usage and improve functionality
• Fulfill contractual obligations
• Comply with legal and regulatory obligations

4. Data Retention

We retain your Personal Data only as long as necessary for the purposes set out in this Policy, or as required by law.

5. International Data Transfers

Your data may be transferred to and processed outside of your jurisdiction (e.g. India), where data protection laws may differ. By submitting your data, you consent to such transfers, subject to appropriate safeguards.

6. Disclosure of Data

We may share your data:

• With affiliates and trusted service providers
• To comply with legal requirements
• In connection with mergers or acquisitions
• To protect rights, safety, or property of users or Company

7. Security

We use commercially reasonable measures to protect your data but cannot guarantee absolute security over the internet.

8. Your Rights (GDPR & CCPA)

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Under GDPR (EEA residents):

You have the right to:

• Access, correct, or delete your data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

Under CCPA (California residents):

You have the right to:

• Know what personal data we collect and how we use it
• Request deletion of your personal data
• Opt-out of the sale of your data (we do not sell data)
• Non-discrimination for exercising your rights

To exercise these rights, email us at info@arkiusglobal.com.

9. Third-Party Services

We may employ third-party vendors for:

• Analytics
• Payment processing (PCI-DSS compliant)
• Behavioral remarketing
• Continuous integration and hosting

These parties may only access your data to perform tasks on our behalf.

10. External Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

11. Children’s Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date. We encourage users to review this page regularly.

13. Contact Us

If you have any questions, contact us at: Email: info@arkiusglobal.com